Stakeholders satisfaction and sustainable success
نویسندگان
چکیده
منابع مشابه
Patient satisfaction: Implications and predictors of success.
Patient satisfaction is an individual's cognitive evaluation of, and emotional reaction to, his or her health-care experience. This concept is increasing in importance as survey data are being used by health-care facilities for self-assessment, accreditation requirements, and compensation formulas. High patient satisfaction is associated with increased market share, financial gains, decreased m...
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With the increasing culture of participative democracy, tackling sustainability issues involves an ever more diverse range of stakeholders, while participants’ disparate backgrounds, representations and aims lead them to develop distinct understandings of the same situation, resulting in ambiguity and frequent conflicts. Decision-makers involved in sustainable development thus need to ascertain...
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AIM This study report examines the views and experiences of professional stakeholders about non-medical prescribing (NMP) of chemotherapy. BACKGROUND The introduction of open formulary NMP has created opportunities to radically change health-care delivery. For chemotherapy services, the most recent advice from the National Chemotherapy Advisory Group [Department of Health (2009) Chemotherapy ...
متن کاملHow Stakeholders' Commitment May Affect the Success of Requirements Elicitation
Requirements elicitation consists in collecting information about the requirements and the environment of a systemto-be. It usually involves business analysts who are eliciting information, and stakeholders who are providing information. This paper investigates how the commitment of stakeholders to a RE project influences the results of elicitation. We suggest a way to measure the commitment of...
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Background Ghana’s National Health Insurance Scheme (NHIS), established by an Act of Parliament (Act 650), in 2003 and since replaced by Act 852 of 2012 remains, in African terms, unprecedented in terms of growth and coverage. As a result, the scheme has received praise for its associated legal reforms, clinical audit mechanisms and for serving as a hub for knowledge sharing and learning within...
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ژورنال
عنوان ژورنال: International Journal of Industrial and Systems Engineering
سال: 2016
ISSN: 1748-5037,1748-5045
DOI: 10.1504/ijise.2016.10000147